Crisis information

If you or someone you know is experiencing a mental health crisis that poses an immediate risk to the safety of yourself or others:

go to the nearest emergency room

call 911 and request paramedics to transport a person having a mental health crisis to the nearest emergency room

Please be aware that police officers may also respond to 911 calls.
You have the right to request that a Crisis Intervention Team (CIT) trained officer respond.
Follow this link for NAMI's recommendations on calling 911 and talking with police.

Crisis services

If you or a loved one is experiencing a mental health crisis, or are in a situation that you feel you cannot handle on your own, consider contacting one of the services outlined below. Services available 24-hours a day are noted with 24/7.

If you are a current client of Emily Hanneman, LCSW PLLC please be aware that your therapist is not a crisis provider and that crisis services should always be sought directly. If you do seek crisis support please notify your therapist directly or at 312-598-0816 and they will follow up with you as soon as possible.

Crisis hotlines provide someone to talk with through phone, text or online chat, and several of them now offer mobile crisis services where a professional will come to meet you where you are to provide in-person support.

Living room programs provide a safe, inviting, atmosphere where individuals can process a crisis event and receive supports designed to proactively divert crises from hospitalization where appropriate.

LGBTQIA2S+ identified folks and survivors of sexual assault or domestic violence are encouraged to utilize any of the services listed but may be better served by programs that specialize in working with the specific needs of those populations.
- 988 Suicide + Crisis Lifeline — Call 988 24/7
  - National crisis line that can connect callers to local crisis services.
  - Can provide phone, text, and chat and mobile cisis services.
- Trilogy’s First-response Alternative Crisis Team — Call 1-800-322-8400 24/7
  - Serving Skokie, Evanston and Chicago’s Rogers Park, Edgewater, West Ridge and Uptown neighborhoods.
  - Can provide phone and mobile crisis services.
- LSSI Connect — Call 1-833-610-5774 24/7
  - Serving Chicago’s northside, Lincolnwood and Niles.
  - Can provide phone and mobile crisis services.
- C4 Rapid Response Services — Call 1-773-769-0205 24/7
  - Serving several areas of Chicago.
  - Can provide phone and mobile crisis services.
- Turning Point Mobile Crisis Response Team — Call 1-847-933-9202 24/7
  - Serving Skokie and surrounding areas.
  - Can provide phone and mobile crisis services.
- CARES Line — Call 1-800-345-9049 24/7
  - Serving Illinois statewide, can connect callers to local crisis services.
  - Can provide phone and mobile crisis services, as well as assistance in seeking higher levels of care.
- DuPage County Crisis Line — Call 1-630-627-1700 24/7
  - Serving DuPage County.
  - Can provide phone and mobile crisis services.
- Lake County Crisis Care Line — Call 1-847-377-8808 24/7
  - Serving Lake County.
  - Can provide phone and mobile crisis services.
- NAMI Chicago Helpline — Call 1-833-626-4244
  - Serving Chicago, can connect to other NAMI locations nationwide.
  - Can connect to crisis services or provide referrals to numerous mental health, housing, and various other services.
- Crisis Textline — Text HOME to 741741 24/7
  - Serving the US and several other countries.
  - Can provide text, chat and WhatsApp crisis services.
- Thresholds Living Room - Call 1-773-537-3601
  - 4423 N Ravenswood Ave, Chicago, IL 60640
- HAS Living Room- Call 1-773-235-5100
  - 5001 W Fullerton Ave, Chicago, IL 60639
- Turning Point Living Room - Call 1-847-933-9202
  - 8324 Skokie Blvd Skokie, IL 60077
- Josselyn Center Living Room - Call 1-847-441-5600
  - 1779 Maple Ave Northfield, IL 60093
- NAMI DuPage Living Room - Call 1-630-752-0066
  - 115 N County Farm Road, Wheaton, IL 60187
- Additional living room programs in Illinois can be found here.
- The Trevor Project — Call 1-866-488-7386 24/7
  - Serving LGBTQ+ young people + young adults.
  - Can provide phone, text, and chat crisis services.
- Trans Lifeline — Call 1-877-565-8860 24/7
  - “Provides trans peer support for our community”
  - Can provide phone crisis services.
- Chicago Rape Crisis Hotline — Call 1-888-293-2080 24/7
  - Serving the Chicagoland area.
  - Can provide immediate support for survivors of sexual assault via phone or chat.
- Resilience — Call 1-312-443-9603
  - Serving the Chicagoland area.
  - Can provide ongoing support for survivors of sexual assault.
- RAINN — Call 1-800-656-4673 24/7
  - Nationwide hotline.
  - Can provide immediate support and connect to local resources for survivors of sexual assault.
- Between Friends — Call 1-800-603-4357 24/7
  - Serving the Chicagoland area.
  - Can provide immediate and ongoing support for survivors of domestic violence.
- Illinois DV Hotline — Call 1-877-863-6338 24/7
  - Serving Illinois statewide.
  - Can provide immediate and ongoing support for survivors of domestic violence via phone or chat.

Crisis information

Crisis services

Information

Crisis hotlines

Living room programs

LGBTQIA2S+ affirming crisis hotlines

Sexual assault crisis hotlines

Domestic violence crisis hotlines